How do I order a video?
Just fill out the "Video Order Form" at the bottom of this page and click "submit." When you order a video, you need to provide an order number from a purchase made on this site. Each purchase order number is valid for one video. You can find your order numbers on your account page here.
Is it really free?
Absolutely! Every purchase on the Crayolex site after Feb 15, 2020, made by loyal customers like yourself, are eligible to receive a free video.
Am I eligible if I purchased on the site with a coupon\discount?
Yes! Only purchases with a 100% discount coupon are not eligible.
Can I include videos or just pictures?
You can only choose pictures for the video montage.
Can I purchase a video without a purchase on the site?
At this time, we do not have an option to purchase a video without purchasing on the site. But consider buying a product for a friends' pet and keeping the video for your pet!
I really can't afford to purchase on the site now! Are there other options?
Yes, there is! Please read the "Social Sharing" section below to learn how.
How do I get free product with the "Social Sharing" plan?