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Refund policy


All Crayolex™ products carry our money-back satisfaction guarantee.If you tried our products and not 100% satisfied, you may request a full refund and keep the bottle.

This policy is based on trust that you have followed our suggested dosage and have given our product a chance.

For now, since we have not occurred any abuse of the refund policy, there is no time limit to the refund policy but this may change in the future.


We are pleased to offer a 60-day exchange policy on all unopened or defective products. We find that we have remarkably low return rates and we are proud of the high-quality products that we offer.

However, we understand that there may be a case in which you need to exchange your order and we are more than happy to accommodate exchanges on items that have not been used. For exchanges, we will provide you with a return address.

For defective products, we might allow you to dispose of the product.

For refunds and exchanges please contact support@crayolex.com. Discount codes can NOT be combined.

Let us know how we can help!