Shipping Policy

SHIPPING WITHIN THE USA:


We ship worldwide. Free shipping on all domestic (U.S.) orders. We ship weekdays Monday-Friday and transit times vary from 3-6 business days and may incur a delay from the carrier.


Order by 12 pm EST and we will ship same day.


Alaska, Hawaii, US Protectorates, APO, FPO: We ship to these areas using USPS standard or Priority mail.


USPS shipments within the US: If an order is received between 10 am and 12 pm EST, Monday - Friday, we will ship your package that same day. Next day service only delivers Monday - Friday so if the order is received on Friday, the package will arrive on Monday. Please note that weather delays may occur and UPS does not guarantee or reimburse for deliveries delayed due to weather. PO Box addresses are NOT accepted for UPS deliveries.

INTERNATIONAL SHIPPING:


We ship via USPS Intl - USPS First Class Mail Intl. Transit time can range from 6 to 12 business days. Delays may occur due to customs. Customers are responsible for all import taxes, duties, or traditional fees charged by the destination country. You will be contacted by the proper agency to pay those additional fees in order to receive your package.


International shipping charges are not refundable if the customer does not pick up the parcel in a timely manner and/or refuses the parcel and customs are forced to return the parcel to us.

PURCHASE DISCLAIMER:


Given the uncertainty and rapid pace of change of relevant laws, Crayolex makes no representation as to the legality of Full Spectrum CBD Hemp under laws applicable to you. Purchases are at your own risk. However, we value our customers so if you had any issues with shipping, please let us know and we will try our best to make it right for you. Your happiness and your pet's happiness is all that matters to us.